Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit and/or make a purchase from pinultimate.co.

Personal Information We Collect

When you visit pinultimate.co, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse pinultimate.co, we collect information about the individual web pages or products that you view, what websites or search terms referred you to pinultimate.co, and information about how you interact with pinultimate.co. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
  • “Log files” track actions occurring on pinultimate.co, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse pinultimate.co.

Additionally when you make a purchase or attempt to make a purchase through pinultimate.co, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we’re talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect to fulfill any orders placed through pinultimate.co (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you
  • Provide you with information or advertising relating to our products
  • Screen our orders for potential risk or fraud

We use the Device Information that we collect to help us screen for potential risk or fraud (in particular, your IP address), and more generally to improve and optimize pinultimate.co. For example, generating analytics about how our customers browse and interact with pinultimate.co, and assessing the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
  • We use Google Analytics to help us understand how our customers use pinultimate.co. You can read more about how Google uses your Personal Information here. You can also opt out of Google Analytics here.
  • We use Klaviyo to send email and text message communications and advertising campaigns to our customers, website visitors, and subscribers who have opted in to our marketing list. You can read more about how Klaviyo uses your Personal Information here. If you’d like to request to have your profile and data permanently deleted from our Klaviyo account, you can email us at help@pinultimate.co.
  • We use Zendesk to send and respond to email inquiries. You can read more about how Zendesk uses your Personal Information here.

The list of third parties above are examples of those we use most frequently, but it is not a full list of third parties we may share your Personal Information with. If you have concerns about your Personal Information being shared with any specific third party, you can email us at help@pinultimate.co.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

Do Not Track

Please note that we do not alter pinultimate.co’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you’re a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, you can email us at help@pinultimate.co.

Additionally, if you’re a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through pinultimate.co), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through pinultimate.co, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have any questions or concerns, or if you’d like to make a complaint, please email us at help@pinultimate.co.

Pinultimate is an e-commerce business and we do not have a physical storefront location. Should you need to reach us via traditional mail for whatever reason, you can do so at the following address:

Pinultimate
11217A Avalanche Way
Columbia, MD 21044
United States